Shipping Policy

Welcome to Earbourne. Below is our shipping policy to help you understand how and when your order will be delivered. By placing an order with us, you agree to the terms outlined below.

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Please note that during peak seasons, promotions, or holidays, processing times may be slightly longer.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

• Domestic (within [India]): 3–7 business days

• International: 7–21 business days, depending on destination

Delivery times are estimates and may vary due to carrier delays, customs processing, or other factors outside of our control.

Shipping Destinations

Earbourne currently ships to:

• Domestic: India

• International: Select countries worldwide

If we do not ship to your location, you will be notified at checkout.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number. Please allow up to 24–48 hours for tracking information to become available.

Customs, Duties & Taxes

Earbourne is not responsible for customs fees, duties, taxes, or additional charges imposed by your country’s customs office. These charges are the customer’s responsibility.

Delays

We are not responsible for shipping delays caused by the carrier, weather conditions, customs inspections, or other circumstances beyond our control. If your order is significantly delayed, please contact us and we will do our best to assist you.

Incorrect or Incomplete Address

Please ensure your shipping address is accurate and complete at checkout. Earbourne is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. Additional shipping fees may apply for reshipment.

Lost or Damaged Packages

If your order arrives damaged or is lost in transit, please contact us at [earbourne.in@gmail.com] within 7 days of delivery (or expected delivery date) with your order number and photos (if applicable), and we will assist you.

Contact Us

If you have any questions about our shipping policy, please contact us:

Email: [earbourne.in@gmail.com]

Thank you for shopping with Earbourne.